A loss limit is the maximum you can lose in a given month. For instance, if your loss limit is set at £1000, and you lose a total of £1000 in March, you must wait until April to bet again, when your loss limit will automatically reset back to £1000.
Yes. To lower your limit, please contact Customer Support, and we’ll change it for you.
To raise your limit, you need to upload documents providing proof of income, such as a payslip or bank statement.
This is to ensure you can afford a higher loss limit. Please upload your documents via email to support@10bet.co.uk. We'll review your uploaded proof of income and notify you of the decision within 24-72 hours.
Please note that you can’t remove the loss limit completely.
Yes, you can always check it by following these steps:
1. Click the top avatar icon
2. Go to ‘Responsible gaming’
3. Click ‘Loss limits’
4. This is where you can see your ‘Loss limits’ and how much you’ve used
A "Loss limit’ sets a cap on the total amount you can lose, while a ‘Deposit limit’ caps the maximum amount you can deposit.