Yes. You can contact us over email at support@10bet.co.uk or via Live chat and let us know which email address you'd like to use instead.
If you don't have access to the registered 10bet email address, you can still message us from another email with the request. Please attach one of the following documents to verify your identity:
- Passport
- ID card
- Driving licence
- Proof of age card
Yes. Please contact us by email at support@10bet.co.uk or via Live chat uploading your up-to-date address document issued in the past 6 months, which can be one of the following:
- Utility bill (gas, water, electricity, phone)
- Bank statement
- Mobile phone bill
- Insurance policy
- Address certificate
If you can’t access your registered 10bet email address, you can still message us from another email with the request. We’ll still need the required documents along with identification, such as:
- Passport
- ID card
- Driving licence
- Proof of age card
Yes. For a name update, you can contact us via email at support@10bet.co.uk or Live chat. We’ll need your new identification document and a document confirming the name change (such as a name change deed, marriage certificate, etc.).
If you can’t access your registered 10bet email address, you can still message us from another email with the request and the required documents.
Yes. You can contact us over email at support@10bet.co.uk or via Live chat uploading an identification document from one of the following:
- Passport
- ID card
- Driving licence
- Proof of age card
If you can’t access your registered 10bet email address, you can still send us the document from another email.
Yes. You can contact us over email at support@10bet.co.uk or via Live chat.
If you don’t have access to your registered 10bet email address, you can still message us from another email with the request together with an identification document, such as:
- Passport
- ID card
- Driving licence
- Proof of age card