Why can't I play or deposit?

This could be for several reasons. The most common causes are:

Pending verification

We may still be waiting for some documents to be sent. To confirm, please check your inbox for any pending emails from us.

Account suspension

You might have previously asked us to close your account. If you want to reopen it, contact our Customer support at support@10bet.co.uk to confirm. Alternatively, give us a call at:

  • 0808-175-0550 (UK)
  • +353 1 592 4242 (Ireland)
Limits

You may have reached your limits; check Loss or Deposit limits for more information.

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