- Close the game
- Log out of your 10bet account
- Clear your browser’s cache and cookies
- Ensure you have a stable internet connection
- Log back into your account and reopen the game
For help with clearing your browser’s cache and cookies, check this guide.
If the issue continues, please contact our Customer support with the following details:
- The name of the game(s)
- The exact or approximate time of the issue
- A detailed description of the issue
- Any error messages received when opening the game. And if possible, attach a screenshot
- Whether the issue occurs on one or multiple games