What happens if I lose connection during a casino game?

Slots
  1. The game round will continue even if you disconnect
  2. If you reconnect during a Free Spins round, the round will resume from where you left off

To check the game outcome:

1. Click the top right icon
   

2. Go to 'My account'
   

3. Click 'Betting history'
   

4. You can see your start and end balance, as well as the round history when clicking the ‘Open’ button
 

Table Games

The game will continue from where you left off, and you'll see the following message:

Live Casino
  1. Your bets will remain active if placed before disconnection
  2. If you reconnect quickly, you might rejoin the table and catch up on the action
  3. If not, the game will continue, and your bet will remain valid, settling as a win or loss based on the outcome

To check the game outcome:

1. Choose the game you last played

2. Click the 'hamburger' menu
 

3. Slick 'Game History'
   

4. Select the round you were disconnected from to see its result
 
 

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