Can I reactivate my account during Self-exclusion?
No. You can only reactivate your account after the self-exclusion period has ended.
Call us at 0808-175-0550 (UK); +353 1 592 4242 (Ireland) to confirm your decision. A 24-hour cooling-off period will apply, and we’ll follow up with you by email.
Can I reactivate my account during Time-out?
No. Your account will be automatically reactivated once the period expires, so there’s no need to contact Customer support.