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• Cash out

  What is cash out? Cash out lets you get money back on your bet before the event ends. The payout depends on your b...

• I didn't receive my funds. What now?

  For cards, please check that 2 business days have passed since your withdrawal was processed. We’ll give you an ‘Acqu...

• Why can't I log in to my account?

  We’re sorry to hear you’re having trouble logging in. If you’re sure there are no restrictions on your account, h...

• Deposit limits

  How do deposit limits work?Deposit limits help you manage how much you can deposit daily, weekly, or monthly.Limits r...

• How long does it take to check my documents?

  We can usually verify your documents straight away. However, sometimes we need to manually check documents, which can...

• Why are my winnings lower than expected?

  If your winnings are lower than you thought, this could be why:1. Free bet. The amount of the free bet isn’t refundab...